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Amtelco eConferenceLink Privacy Policy
All rights reserved © August 2003

Amtelco is committed to protecting your privacy. This privacy statement explains the data collection and usage practices of the eConferenceLink service, an Amtelco owned and operated web site and conferencing service. By using eConferenceLink, you consent to the information collection and usage practices described in this privacy statement.

Collecting Business Information
Information provided by conference organizers, moderators and administrators such as conference schedules, attendee lists, subject matter, and the content of any presentations, whether live or pre-recorded, visual and/or audio, and any content uploaded to Amtelco-operated servers by conference organizers, moderators and administrators (herein referred to as Business Information) is considered confidential to the purchaser or cosponsor of the event or conference center where such information was provided. Amtelco will not view Business Information except as necessary to appropriately support the eConferenceLink service. Amtelco will use Business Information for the purpose of service capacity planning; anticipating, diagnosing, supporting or resolving any problems that might limit or disrupt the eConferenceLink service; and improving the quality of the service. Any Business Information collected during a conference may be used to facilitate debugging during development, or to debug customer escalations that are being reproduced in real time.

Collecting Personal Information
Amtelco will collect your personal information if you choose to register for or request information about the eConferenceLink service and/or participate in a conference facilitated by the service. The information Amtelco collects includes your name, postal address, e-mail address, telephone number, facsimile number, company name, job title, and information about your company as well as information about the nature of your usage of the eConferenceLink service, including the number of conference attendees, duration and frequency of conferences, and the total number of conferences offered by you.

Furthermore, as part of the eConferenceLink service, Amtelco collects and logs information generated from the consoles of meeting participants including, but not limited to, which conference participants viewed slides during a presentation, real-time chat sessions between moderators and participants and between individual participants, slide transitions, application screen sharing, web page sharing, posting of comments, or requests for prints or downloads of presentations.

This information also may be shared with or viewed by other conference participants. Amtelco also collects detailed polling results identified at the user level and how each individual conference participant voted during a poll. This information also is shared with the party who is hosting or sponsoring the conference.

Amtelco may collect certain anonymous information about your visit, such as the name of the Internet service provider (ISP) and the Internet Protocol (IP) address through which you access the Internet in order to use the eConferenceLink service; the date and time you access the eConferenceLink web site; the pages that you access while at the web site and the Internet address of the web site from which you linked directly to the eConferenceLink web site. None of this information is personally identifiable, though this anonymous information may be used to help improve the eConferenceLink service, analyze usage trends, and administer the eConferenceLink service.

Use of Personal Information
The personal information Amtelco collects will be used to provide the service and/or carry out the transaction you have requested or authorized. This may include using the personal information to:

  • Provide you with important information about the eConferenceLink service, including critical updates and notifications;

  • Allow third parties to provide enhanced services associated with an eConferenceLink event;

  • Improve the eConferenceLink service;

  • Provide you with more effective customer service;

  • Authenticate the user and the user’s rights to attend, present or organize a specific web conference; and

  • Send information about products, services, special promotions, if requested by you

At no time does Amtelco retain or otherwise hire other companies to provide limited services on its behalf, such as handling the processing and delivery of mailings, providing customer support, or performing statistical analysis of the eConferenceLink service.

Amtelco may access and/or disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with any and all legal process served on Amtelco or the eConferenceLink web site; (b) protect and defend the rights of property of Amtelco and its several web sites, or (c) act in urgent circumstances to protect the personal safety of Amtelco employees, users of Amtelco products and/or services, and members of the general public.

Personal information collected by the eConferenceLink service and web site may be stored and processed in the United States or in any other country in which Amtelco or its affiliates, subsidiaries or agents maintain facilities, and by using the eConferenceLink web site, you consent to any such transfer or information outside of your country. Amtelco abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Control of Personal Information
Except as otherwise described in this privacy statement, personal information you provide related to the eConferenceLink service will not be shared outside of Amtelco and its controlled subsidiaries and affiliates without your permission. With regard to personal information from users of the eConferenceLink service that is collected at registration (e.g. name, user ID, e-mail address, et cetera), Amtelco presents an option not to receive communications regarding the eConferenceLink service. Customers who no longer wish to receive communications may opt-out or unsubscribe from receiving these communications. Each communication will have a way to unsubscribe from that list. If you encounter any difficulty please e-mail the Amtelco eConferenceLink administrative staff at info@amtelco.com.

Please be aware that this privacy statement and the choices you make related to the eConferenceLink service will not necessarily apply to personal information you may have provided to Amtelco in the context of other, separately operated, Amtelco products or services.

Access to Personal Information
If a customer’s personally identifiable information changes, Amtelco and the eConferenceLink service will endeavor to provide a method to correct and/or update that customer’s personal data. eConferenceLink service customers and users also may contact the Amtelco eConferenceLink administrative staff at info@amtelco.com.

Security of Personal Information
Amtelco is committed to protecting the security of your personal information. Amtelco uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, Amtelco and the eConferenceLink service store the personal information you provide on computer servers with limited access that are located in controlled facilities. Additionally, when Amtelco and the eConferenceLink service transmit sensitive personal information (such as a credit card number) over the Internet, that information is protected by the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Amtelco and the eConferenceLink service do not disclose your private, on-line communications. However, what you publish to your eConferenceLink customer center web site is available to those whom you authorize to see and use the information. In the event that you elect not to use any of the Amtelco and the eConferenceLink service’s security access controls, the content that you publish is available to those in the general public who are aware of the URL address for your conference.

Links to Other Web Sites
The Amtelco and the eConferenceLink service web sites may contain links to other web sites. Please be aware that this privacy statement applies solely to the information collected by Amtelco and the eConferenceLink service. Amtelco and the eConferenceLink service are not responsible for the privacy practices or the content of other web sites. In some cases, a customer or a subscriber, on a web site not owned or operated by Amtelco, may host the eConferenceLink service. In such cases when the eConferenceLink service is being run on the subscriber’s or customer’s network, users should visit the Amtelco eConferenceLink web site in order to review this privacy policy. Amtelco encourages you to be aware of when you are leaving the eConferenceLink service web site and to read the privacy statements of each and every web site that you visit before providing any personal information.

Changes to the Privacy Statement
Amtelco and the eConferenceLink service may occasionally update this privacy statement. In such instances, Amtelco will revise the “last updated” date at the top of this privacy statement. For material changes to this privacy statement, Amtelco will notify you either by placing a prominent notice on the home page of its and/or the eConferenceLink web site or by directly sending you a notification. Amtelco encourages you to periodically review this privacy statement to stay informed about how Amtelco and the eConferenceLink service are helping to protect your personal information. Your continued use of the eConferenceLink service constitutes your agreement to abide by the terms and conditions of this privacy statement and any future updates and/or revisions.

Contact Information
Amtelco welcomes your comments regarding this privacy statement. If you believe that Amtelco has not adhered to the letter and spirit of this privacy statement, please contact Amtelco by e-mail or postal mail at the address provided below and reasonable and prudent efforts will be made to promptly identify and remedy the problem.

Amtelco Privacy Issues
American Tel-A-Systems, Inc.
4800 Curtin Drive
McFarland, Wisconsin 53558-9424
(608) 838-4194

info@amtelco.com



 
American Tel-A-Systems Incorporated and your privacy
4800 Curtin Dr. • McFarland, WI 53558 • 800.356.9148 • 608.838.4194 info@amtelco.com